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Indiana Public Health System's
Quality Improvement Project
Providing people with necessary public health services is a complex issue requiring
clinical, business, and government expertise. To help 20 pilot counties determine
their specific needs, the Indiana State Department of Health invited them to participate
in its Indiana Public Health System's Quality Improvement Project. Healthcare TAP
consultants helped to facilitate this process in Howard County. Meeting with county
representatives, the consultants led the group in team-building exercises, root-cause
analysis, and development of goals and objectives for top county priorities, such
as childhood obesity.
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“Partnering with Healthcare TAP has been really beneficial
to us, because we've been able to narrow our focus down to some things we can take
action on. As public health professionals, we tend to try to tackle all the problems
of the world. Using the industrial model the consultants have taught us, we're learning
how to accomplish our goals through consensus building and efficiency planning.
Now, we can look at an issue and bring in all the surrounding factors, and then
work
on accomplishing one part.”
- Kris Conyers, RN, MSN, Administrator
More success stories
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